MDC-Connect is world’s first fully featured telemedicine based Health Call Centre. Its’ distinctive features are carefully designed to ensure comfort at both patient & doctor’s ends. MDC-Connect makes provision of call centre and Homecare services extremely simple through quick installation and effortless management. It can be offered as a value-added service by Hospitals, Telecom companies, Non-governmental organizations and government organizations.
MDC-Connect has several advantages to offer. Few of them are briefly described below.
MDC-Connect offers both internet and phone based connectivity, allowing access to call centre service for patients & health-providers at a low cost. Before Internet-based consultations through MDConsults, it was difficult for patients to reach out to health-providers, which involved cost of travel or alternatively expensive bills of long phone calls. Through MDC-Connect, patients are able to access healthcare using video-conferencing at low cost.
MDC-Connect provides unique accessibility via state-of-the-art mobile application. MDC-Connect uses MDConsults’ mobile application which has the capability to record patient health information, transfer relevant data and enable audio and video live teleconsultations without much effort.
MDC-Connect is already integrated with certain clinical protocols and Electronic Medical Record (EMR) systems. The solution can also be integrated with other standardized EMR systems and protocols. It can also be integrated with the existing phone-based call centres to queue both phone and internet-based calls.